Privacy Policy

Epic Bots (“we”) is committed to protecting your privacy. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it.

You can be sure that:

  • We will never ask for or collect sensitive information about you.
  • We will not share your information with third parties other than the services we trust and we mention below (Mixpanel, Facebook, Messenger, Firebase).
  • We will never sell your information to third parties.
  • We will not spam you.

Epic Bots website

We use Mixpanel to collect navigational information when you browse the Epic Bots site and your name, company name and email address when you register to reserve your chatbot. We use Mixpanel for our own marketing purposes. Refer to Mixpanel Terms for more on data storage and security by Mixpanel.

Epic Bots page

We use Facebook Pages to present and promote our business. We work within the Facebook platform’s set of rules and standards. Refer to Facebook’s Pages Terms, Data Policy and Statement of Rights and Responsibilities for more on terms that apply to the Epic Bots page. Additionally, content posted on our page complies with Facebook’s Community Standards.

Willbot chatbot

We use the Messenger Platform to interact with Facebook and Messenger users like you. When you message Willbot, our own chatbot, we collect your public profile information to tailor the chatbot conversation. We collect you first name, last name, gender, time zone, and locale/language setting. That’s it! Refer to the Facebook Platform Policy and Messenger Platform Policy for terms that apply to the Willbot chatbot.

We use Firebase to store transcripts of your conversation with the Willbot chatbot so it can keep track of the conversation’s context. Otherwise, our chatbot would have no memory! Naturally, you are free to provide as much information or decline to provide information during conversations with the Willbot chatbot. Refer to the Google APIs Terms of Service and the Google Cloud Platform License Agreement for Firebase terms that apply to the Willbot chatbot.

Consent

By using our Epic Bots site, page and our Willbot chatbot, you consent to this privacy policy.

Contact

If you have any questions regarding this privacy policy you may contact us at privacy@epicbots.co.